6 Factors To Consider When Hiring A Professional Carpet Cleaning Company.

By in
6 Factors To Consider When Hiring A Professional Carpet Cleaning Company.

Hiring a professional carpet cleaning company can be challenging, especially if you are a new client. You may not know what to look for or what to ask. However, you can ease your worry during the recruitment process by considering a few crucial factors. Specifically, here are 5 critical questions you should make sure to ask your carpet cleaning company. 


Are You IICRC Certified?

The Institute for Inspection, Cleaning, and Restoration Certification (IICRC) focuses on promoting excellence in the cleaning industry. They do this through standardized training. By hiring an IICRC certified cleaning company, you have the assurance of their experience and skills.

At Green Clean, every team member is IICRC certified to guarantee the highest industry standards for all our carpet cleaning services.

What’s Your Pricing Model?

Hiring a carpet cleaning company with an hourly model can quickly rack up your bill. Here are the various pricing models in the cleaning industry to consider during the hiring process.

  • Per Room (Square Footage) Pricing: The model considers the size of a room to charge accordingly.
  • Room (Square Footage) Plus Travel Time Pricing: This model applies when the upholstery company must travel a great distance and include the traveling costs.
  • On-Site Inspection Pricing: This model compels the carpet cleaner to provide an in-home assessment within your desired timeframe. The inspection determines the overall condition of your carpet and the type of cleaning service required.
  • Flat Monthly Pricing: This model allows you to enjoy a certain number of cleanings per month without worrying about additional costs.
  • Per Visit Pricing: This model applies to customers who need minimal or very infrequent cleanings.
  • Per Spot: A model employed by customers on a budget and wants their stained spots removed.

Our pricing model is per square footage, and our goal is to make sure that you know your entire cost prior to our service (which means no hidden fees). 

What Products and Processes Do You Use Or Follow?

There are various cleaning processes for different items. Because of this, it’s important that you understand the products your carpet cleaner will be using, and what kind of a process they will follow to use them best. An educated carpet cleaning company will be able to walk you through their process, and why they use it. Be sure to watch out for companies that say things like, “just trust us, this is best.”

At Green Clean, our cleaning processes are eco-friendly and safe for your family and pets.

Are My Spots and Stains Going to Come Out?

Always find out if all types of spots and stains are going to come out. You need to ask how the cleaner intends to remove a spot or stain and how long it will take. Green Clean prides itself on a success rate of 99% in spot and stain removal. However, before the cleaning, our technicians will assess the spots or stains and provide you with a realistic assessment of if it will come out or not (there are instances when spots and stains do not come out). 

There are several variables that determine a guaranteed promise. They include what caused the stain, how long it’s been there, and the composition of your carpet. 

How Long Does It Take for My Carpet to Dry?

After cleaning, most carpets typically dry in 24 hours or less. In many cases carpets will feel dry within a few hours after the cleaning, especially when optimal drying conditions are present. Carpets often dry faster during winter months because the indoor air is extremely dry and the remaining moisture evaporates quickly. With proper ventilation and air movement, carpets can be cleaned and dried effectively year-round with excellent results.

Have You Done Background Checks On Your Employees?

No matter what home service company you’re working with, it’s important to know that you can trust the people coming into your home. Because of that, it’s beneficial for you to ask the carpet cleaning company if they’ve done professional background checks on each of their employees or not?


Whenever you plan for your next carpet cleaning or upholstery service, Green Clean has got your back. For reliable, quality and timely services, contact us for a free in-home quote on all our cleaning services.