7 Questions to Ask your Water Damage Contractor

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7 Questions to Ask your Water Damage Contractor

Living adjacent to the confluence of the Mississippi, Minnesota, and St. Croix rivers, residents of Twin Cities have had their fair share of flooding. The effects of flooding in your home can range from bothersome to downright devastating. Just a few inches of floodwater can wreak havoc in your home. If you come home to a flooded house, call a water damage company immediately to mitigate losses.

Keep in mind that not all water damage contractors are the same. It’s in your best interest to make sure that you find the right water damage company. You want restoration done right the first time to prevent further problems down the line. So, how do you make sure that you get the right restoration company for the job? 

Here are seven questions to ask your water damage contractor before hiring them. 


How Long Have You Been In Business? 

It’s imperative that you ask a restoration contractor about their experience before you hire them. Ask how many years they have been doing the work and how many projects they have completed successfully. You can also get more answers to this question from review sites such as Yelp and Angie’s List. 

When Can You Be Here?

Disasters such as flooding in your home don’t always happen during normal business hours. Since standing water and moisture start to cause damage immediately, flooding requires immediate attention. You need a contractor who you can count on to provide assistance as needed. The right water damage restoration contractor should be available 24/7. 

How Much Does It Cost?

Price is one of the key considerations when choosing a water damage restoration company. You need to know the deductible and if you can afford their water damage restoration services. Remember that the most affordable rate is not always the best. Costs will vary significantly depending on the extent of the damage and the scope of the restoration process. 

Whom Do I Call First?

Between your water damage contractor and your insurance company, whom do you call first in case of flooding in your home? If flood damage has impacted your home, call the restoration company first and then your insurance provider. The restoration company will pretty much handle everything for you going forward.

Is This Worthy Of Claim?

Water damage resulting from floods, leaks, storms, and weather can be very costly to repair. Homeowners insurance covers different types of water damage and can reduce these costs considerably. The restoration company will inspect the damage and advise you on how to proceed seeking damages. If the cost is not at least 2-4 times as large as your deductible, it’s not worth a claim in most cases.

Do I Need To Go With The Restoration Company My Insurance Company Recommends?

When water damage strikes, it’s imperative that you take steps to get your home back to peak conditions as fast as possible. Insurance companies have a list of ‘preferred contractors’ and recommend working with one of them, but you don’t have to. Choosing a restoration company is a process that should be done carefully. 

While some restoration companies affiliated with insurers are skilled and reliable, you shouldn’t immediately jump on board. It’s not always in your best interest to work with the insurance company’s preferred contractors for this type of work. Do your homework and make an independent decision. 

How Long Will the Restoration Take?

When water damage strikes, it is imperative that you take steps to get your home back to peak conditions as fast as possible. Generally, you want the restoration contractor to dry out standing water and have the flooded part of your home ready for reconstruction in three to five days.  


If you are looking for a reliable and experienced water damage restoration company in Twin Cities, MN, look no further than our team at Green Clean. We are a fully equipped and IICRC-Certified contractor more than capable of restoring a healthy environment in your home or business after water damage. Contact us for a free estimate. 

-Green Clean Team